b4bet's Privacy Policy

1 Introduction & Purpose

b4bet is a safe and reliable online betting and casino platform serving users in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility.

This privacy policy explains what types of personal information b4bet collects, how it is used, who it may be shared with, and what steps we take to protect your data. This policy takes effect from the moment you use any service through our platform.

We store your information following SSL encryption and fair play principles. b4bet's security framework is built to international standards so that every transaction and piece of personal information you share remains fully protected.

2 What Information We Collect

b4bet collects the following types of information to provide you with the best service:

2.1 Personally Identifiable Information

The following information is required during account registration and verification:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Valid email address
• Mobile number
• National ID number or passport number (where required)

2.2 Financial Information

The following financial information may be required for deposits and withdrawals:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical and Usage Information

Information collected automatically while using the platform:

• IP address and device type
• Browser type and version
• Login time, session duration, and usage patterns
• Cookie and session data
• Referral source (where you came from when entering the site)

3 Purpose of Using Your Information

b4bet uses collected information only for the following legitimate purposes:

• Account management: Creating, managing, and securing your account.
• Identity verification: Confirming user identity to prevent fraud and illegal activity.
• Financial transactions: Processing deposits, withdrawals, and bonus payments.
• Customer support: Resolving your issues and providing assistance.
• Security assurance: Preventing unauthorized access, fraud, and cyberattacks.
• Platform improvement: Analyzing services to enhance the user experience.
• Sending notifications: Keeping you informed about relevant promotions, updates, and transaction details.
• Responsible gaming: Monitoring play patterns to help identify and prevent problematic gaming behavior.

4 Information Sharing and Disclosure

b4bet may share your information with third parties only in the limited circumstances described below:

4.1 Service Providers

We work with trusted service providers to operate our platform, such as payment processors (bKash, Nagad, Rocket, Upay, etc.) and technology infrastructure services. These providers receive only the information necessary for their specific role.

4.2 Legal Obligations

Information may be disclosed when required by a court order, a request from a government authority, or applicable law. In such cases, we will always provide only the minimum information necessary.

4.3 Fraud Prevention

Information necessary to prevent fraud, money laundering, or other illegal activity may be shared with the relevant authorities.

4.4 Business Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. That new entity will be bound by this same privacy policy.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the b4bet website and platform. Cookies are small text files stored in your browser or on your device.

5.1 Types and Purpose of Cookies

• Essential cookies: Strictly necessary for the core functionality of the platform, such as maintaining login sessions.
• Functional cookies: For remembering your preferences and settings.
• Analytics cookies: For monitoring and improving platform usage.
• Security cookies: For detecting unauthorized access and fraudulent activity.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

6 Data Security Measures

b4bet has implemented industry-standard, multi-layered security measures to protect your personal information:

• SSL/TLS encryption: All data transmitted between you and our servers is protected by industry-standard SSL encryption.
• Two-factor authentication: An additional security layer for accessing your account.
• Secure data storage: Stored data is kept in encrypted databases.
• Regular security audits: Security assessments are conducted regularly to identify vulnerabilities.
• Access controls: Only authorized staff can access user information.
• 24/7 monitoring: Round-the-clock system monitoring to detect any unusual activity.

7 Data Retention Period

b4bet retains user information for as long as it is needed to provide the relevant services or as required to meet legal obligations.

Even after an account is closed or deactivated, certain information may be retained for a specified period for the following reasons:

• To comply with applicable laws and regulations.
• For dispute resolution and fulfilling contractual obligations.
• For investigating and preventing financial fraud.
• For audit and financial record-keeping purposes.

When information is no longer needed, it is securely deleted or anonymized.

8 Your Rights

As a b4bet user, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request through our support team, the information will be provided within a reasonable time.

8.2 Right to Rectification

If any information we hold about you is incorrect, you may request that it be corrected. It is our responsibility to replace it with accurate information.

8.3 Right to Erasure

In certain circumstances, particularly when there is no longer a valid reason to process the data, you may request that your information be deleted. However, complete deletion may not be possible where legal obligations exist.

8.4 Right to Object

You have the right to object to marketing communications or certain types of data processing. We will act in accordance with your request.

To exercise these rights, contact our support team via live chat or email.

9 Protection of Minors

b4bet strictly prohibits registration and use of its services by anyone under the age of 21. Our platform is intended only for those aged 21 or above.

If we become aware that a minor is using our platform, the relevant account will be suspended immediately and any collected information will be securely deleted. If you believe a minor is accessing our platform, please contact us.

10 Third-Party Links and Services

The b4bet platform uses third-party payment gateways (bKash, Nagad, Rocket, Upay). These providers have their own privacy policies, and when you access their platforms, their policies will apply.

b4bet is not responsible for how your information is handled on these third-party platforms. We recommend reading the relevant provider's privacy policy before making a payment.

11 Policy Changes and Updates

b4bet reserves the right to change or update this privacy policy at any time. If any significant changes are made to the policy, we will:

• Display a clear notice on the platform's homepage.
• Notify registered email addresses of the changes.
• Update the "Last Updated" date at the top of this page.

Continuing to use our platform after any changes means you are considered to have accepted the revised policy. We recommend reviewing this page regularly.

12 Contact Us

If you have any questions, requests, or complaints about this privacy policy, please contact the b4bet support team:

• Email: [email protected]
• Live Chat: 24/7 Support

Our support team can assist in both Bengali and English. We will respond to your message as quickly as possible.